Privacy policy

This Privacy Policy explains how Mevida OÜ collects, uses, and protects your personal data when you visit mevida.eu or place an order with us.

WHO WE ARE
Mevida OÜ operates mevida.eu, an online store selling products across Estonia, Latvia, and Lithuania. Contact: info@mevida.ee

INFORMATION WE COLLECT
We collect information you provide when placing an order including your name, email address, shipping address, and payment details. We also collect browsing data via cookies to improve your experience on our site.

HOW WE USE YOUR INFORMATION
Your information is used to process and fulfil your orders, send order confirmations and shipping updates, respond to customer service enquiries, and send marketing emails if you have opted in. We do not sell your personal data to third parties under any circumstances.

COOKIES
We use essential cookies to operate the store and optional analytics cookies to understand how visitors use our site. You can manage cookie preferences using our cookie consent banner. For full details see our Cookie Policy at mevida.eu/pages/cookie-policy.

DATA STORAGE
Your data is stored securely on Shopify's servers. Shopify is GDPR compliant. Payment data is processed by Montonio and is never stored on our servers.

THIRD PARTY SERVICES
We use the following third party services: Shopify (store platform), Google Analytics (traffic analysis), Montonio (payment processing), and Shopify Email (email marketing). Each service has its own privacy policy.

YOUR RIGHTS UNDER GDPR
Under GDPR you have the right to access, correct, or delete your personal data at any time. You also have the right to withdraw marketing consent at any time. To make a request contact us at info@mevida.ee. We will respond within 30 days.

DATA RETENTION
We retain your order data for 7 years as required by Estonian accounting law. Marketing consent data is retained until you unsubscribe.

CONTACT
For any privacy related questions contact us at: info@mevida.ee
Mevida OÜ, Estonia